Club Wyndham is a vacation ownership platform with close to a million owners and hundreds of resort properties around the world.
I led the creative direction and UI for the massive site overhaul of the ownership and account management experience. The main goal was to change the focus of the original site from just pure account management into an online experience that inspires owners to travel more. The secondary goal was to encourage more self-servicing to reduce calls into the call center.
Role: Creative Director, Product Designer